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Agera Energy was formed in the first month of 2014. A few days later; one of the worst winters in recent history began. People were forced to spend a great deal of money to stop the negative effects of the winter. Due to these incidents, the company got a chance to expand at an unbelievable rate. Most of the retail energy suppliers who had dominated the market before the start of Agera Energy didn’t relate well to their customers. Customers were tired and demanded guidance, protection, and change. One of the main reasons why these retail suppliers didn’t treat their customers well is just because they were underfunded. They didn’t have enough cash to provide their customers with the cash they wanted. From this, Agera Energy noticed a vacancy in the energy industry.

Agera Energy got into the market through the acquisition of bigger national energy suppliers. The company achieved this by pursuing several healthy acquisitions. The company trained several direct sales teams and then sent them to the marketplace. The firm did not only train their front lines, but it also showed them how to serve their energy customers appropriately. Also, they guided them on how to help customers make the most appropriate energy decisions in matters regarding energy consumption. The company made sure that they were transparent to their customers in all their activities. They knew that being transparent was important especially during this stage: the introduction stage.

They took every customer interaction with the seriousness it deserves. The company has been able to make several achievements in this area because of the manner in which it approached the market. Currently, it has about 1.8 million customers. The most important thing is that their customer has been growing and continues to grow steadily. The company is really doing well when it comes to enhancing its energy supply, invoice audit services, and efficiency. Their strategy is not only neatly packaged, but it also simple to implement. Most of the company’s products and services were designed to meet the needs of their specific customers. The ambition of the company is to offer simple contracts, efficient enrollment processes available, and transparent contracts.

 

Hurricane Harvey, which struck in 2017, inflicted damage of $125 billion in the state of Texas. The floods that resulted have inundated hundreds of thousands of houses, which forced 30,000 to get displaced. American lost their lives and their homes. In the wake of the disaster, Stream Energy used their earnings from energy sales and was among the first companies to fund to fund the recovery and to ease the financial burden of its customers.

Stream Energy is one of the biggest companies in the United States which offers connected life services and direct selling services. They offer wireless, energy, and home services. The Dallas-based company was established in 2005 and generated more than $8 billion in revenue since then. Their services are available in multiple states, and they have been named in the Top 10 Most Trusted Retail Electric Providers in the state of Texas.

In order to formalize their ongoing philanthropic activities throughout the state of Texas and throughout the United States, Stream established their own charity foundation, “Stream Cares”, even though launching a philanthropy branch is somewhat of a new concept. The company has engaged in philanthropic activities in the past as well, having a long-term relationship with the Red Cross and with Habitat for Humanity.

A particular cause that Stream associates have a deep care for is homelessness, as the company routinely tracks the level of homelessness in the state of Dallas. Stream Energy have been working together for over 4 years. The partnership resulted in the “Splash for Hope” event, which is designed to bring children to a local water park, allowing the company to offer them money and supplies. In addition, Hope Supply Co. provides diapers, school supplies and clothing for homeless children.

Another case where Stream was involved was in the aftermath of the tornadoes that hit North Texas in 2016. Stream Energy worked with the Salvation Army and raised thousands of dollars in order to provide help to tornado victims who lost their businesses or their homes. Stream matched the funds and doubled the donations that were brought by associates.

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