Richard Liu Qiangdong started his business by taking risks and being open to a variety of opportunities. After he graduated college, he started his career by working for a herbal supplement company where he worked as a Director of Service and Computers. He also learned more about programming and coding where he saw the development of the e-commerce industry, and he thought of ways of how to grow along with it. Richard Liu became even more passionate about entrepreneurship by renting his own retail space and started selling magneto-optical products. He eventually became successful with his venture and expanded his small retail space. However, there was a widespread of SARS or Severe Acute Respiratory Syndrome outbreak all over China and this became the business’ downfall.
On the bright side, Richard Liu Qiangdong did not let the outbreak affect him and his positive mindset. Instead, he saw this as an opportunity for progress and the numerous benefits of technological advancements during that time. He decided to transform his entire business model by adapting in the world of the Internet and saw how customers would rather spend their time shopping stress-free inside their homes. Richard Liu diminished all of his retail spaces and started focusing on his endeavors on selling his products through the e-commerce platform and created his own website which we now know as JD.com.
Richard Liu Qiangdong kept a keen eye on developing other platforms and cutting-edge solutions that will give customers the best experience while they are shopping at JD.com. Richard Liu and his employees focus on meeting and exceeding the expectations of their customers on a daily basis as well as forming solid relationships with different organizations and companies worldwide.
Richard Liu recently developed drones for their delivery services and partnered with multiple companies to provide people a wide range of quality goods and unparalleled customer service. Jingdong or JD.com continues to sell authentic and authorized goods and ensures that each of their customers will experience online shopping like never before. Over one billion people go to his website regularly and they sell millions of goods each day.