Papa John’s is one of the leading pizza serving restaurants in the world, and they own more than 5,000 shops around the world. The company recently had a management change, and the board of directors decided to choose a new chief executive officer, Steve Ritchie. Being the head of the company he served for 22 years is a dream come true for Steve Ritchie. He started working for the company at the age of 21, using his communication skills to become a customer service representative. His salary back then was $6 per hour, but it never stopped him from working hard until he was noticed by the management and got his first promotion ten years later.
From a customer service representative, he became a franchise owner and operator of the brand that he served for more than a decade. By showing his leadership skills in managing the franchise, the management decided to give him the title as the company’s chief operating officer. He will be handling the position for a year before he was promoted again, this time as the company’s president. Steve Ritchie stated that he would be providing more benefits to the company’s employees around the world, numbering to more than 120,000. He said that the employees are one of the reasons why Papa John’s kept its position at the top, and the hardworking employees should be rewarded for their efforts.
Steve Ritchie Papa John’s also said that his role would include the expansion of the restaurant business, and he will be pushing for Papa John’s global development through their partner companies. He also revealed that the company would be investing in excessive marketing, to promote their business especially in areas where no Papa John’s store exists. He also plans to roll out diversity training within the company. Steve Ritchie said that he would be hiring new marketing personnel that would help them develop their presence and increase the company’s sales. Papa John’s is one of the few companies that believe in their employee’s capacity to lead. A whopping 98% of the managers working for the branches across the United States were promoted from being a crew. Steve Ritchie’s promotion as the company’s CEO makes it possible for the employees on the bottom rank to dream of climbing the corporate ladder.